Quality & Value

Quality & Value

Quality.

  • ALL companies talk about it.
  • NEARLY ALL companies aspire to it.
  • MANY companies don’t even understand it.
  • SOME companies have not planned for it.
  • FEW companies achieve it.
  • NO companies achieve it in totality.

In fairness, “Quality” can mean many things to many people. But nobody can deny that aspiring to excellence in the development of the best possible products and services is what defines the quality of a company. However, achieving true quality in a competitive environment is difficult to attain because it is dynamic—a moving target. At Sullair Corporation, we can assure you that the company and the people behind it are driven to continuous improvement in all areas of its business, and pledges an uncompromising commitment to customer satisfaction and perfect quality in all that we do.

Value.

If quality defines the products and services that characterizes a company, then “value” is how the customer perceives, defines, and measures it. Sullair Corporation is committed to adding value to the overall customer experience by adhering to its own core values, including:

  • An uncompromising commitment to customer satisfaction and excellence in all that we do.
  • Treating everyone with respect and fairness where candid and open two-way communications are expected.
  • Honesty and integrity at all times.
  • Each Sullair associate acts like a business owner – with a sense of urgency.
  • Relentlessly seeking out opportunities for improvements while embracing new ideas. We relish change!
  • Ensuring a safe, productive, and healthy work environment.
  • Support of our community.

ACE

Achieving Competitive Excellence.

Sullair Corporation has adopted its parent company’s core operating system as its own. ACE is how United Technologies, Inc. runs its businesses from the top-down and from the bottom-up. An ACE Silver facility since 2008, Sullair embraces the customer-centric focus surrounding ACE and follows its objectives through a set of Continuous Improvement (CI) tools that help to identify and solve problems, improve processes, eliminate waste, and strengthen strategic decision-making.

ACE is built around four core areas:

  • The ACE operating system
  • The ACE culture
  • ACE tools
  • ACE competency

“ACE is the source of our strong performance because it is fact based, data driven, and customer focused.”

—Louis Chênevert
CEO, United Technologies Corporation

 

Quality Certificates

TÜV SÜD America, Inc.; ISO 9001
TÜV SÜD Industrie Service GmbH.; Pressure Equipment Directive (PED)